FAQ
41 Degrees North refers to a latitude range encompassing regions in Inner Mongolia and northwest China, renowned for their exceptional natural conditions. These areas benefit from long summer days with up to 15 hours of abundant sunlight, pure water sources, and unpolluted environments. Combined with their cool, dry climates, these factors create the ideal environment for cultivating some of the finest, healthiest crops. At A Grain of Rice, we source our products from these regions to ensure premium quality and nutrient-rich offerings for our customers. So we named it as 41 Degree North.
Key crops include tomatoes, goji berries, sunflower seeds, and maize. These crops benefit from the region’s nutrient-rich soil, sunlight, and clean water, developing robust flavors and high nutritional content.
Yes, farmers in Inner Mongolia often use sustainable techniques passed down through generations, including crop rotation, organic fertilization, and limited pesticide use. These practices help maintain soil health and ensure long-term agricultural productivity.
Inner Mongolia’s semi-arid, cool climate plays a vital role in enhancing crop quality. The low humidity and cool temperatures naturally reduce the prevalence of crop diseases and pests, minimizing the need for chemical interventions. Additionally, the dry air and abundant sunlight help preserve the crops’ nutrients during growth, resulting in produce that is not only more natural but also richer in essential vitamins and minerals. These unique climatic conditions contribute to the exceptional quality and health benefits of the region’s agricultural produce.
41 Degrees North focuses on produce from Inner Mongolia and its surrounding because of its unparalleled natural advantages for agriculture. The region’s fertile soil, enriched by mineral deposits from the Yellow River, provides a strong foundation for crop growth. Long summer days with up to 15 hours of sunlight, combined with clean water sources from rivers, springs, and mountain snowmelt, create ideal conditions for cultivating nutrient-dense, flavourful crops. Additionally, the semi-arid, cool climate reduces pests and diseases naturally, allowing for more sustainable farming practices. By sourcing from Inner Mongolia and its surrounding, 41 Degrees North delivers products that not only taste exceptional but are also rich in natural health benefits, ensuring quality and purity in every offering.
Return & Refund Policy
- Damaged or Defective Items
If your item is damaged, defective, or not as described, you may request a return or refund within 7 days of purchase or delivery. - Non-Eligible Items
- Perishable items, including ready-to-eat bottled garlic, cannot be returned once opened unless they are damaged or defective upon receipt.
- Canned drinks must be unopened and in their original packaging to qualify for a return.
- Proof of Purchase
A valid receipt or proof of purchase is required for all return and refund requests. - Exchanges
We do not offer exchanges. If you wish to replace an item, you may return the original and place a new order.
5. Shipping Damage Disclaimer
While we take great care in packing your orders to ensure safe delivery, we rely on third-party courier services for shipping. As such, we are not liable for damage caused during transit. If your package arrives damaged, please contact the courier service directly to file a claim.
Inner Mongolia’s farmland is unique due to its fertile soil, enriched by mineral-rich deposits from the Yellow River, and its pristine natural environment. The region benefits from long summer days with abundant sunlight, pure water sources, and a cool, dry climate that naturally reduces pests. These factors, combined with a tradition of sustainable farming and careful cultivation practices, create ideal conditions for producing nutrient-dense, flavourful crops of exceptional quality.
The cool, dry climate of Inner Mongolia minimizes pests and disease, creating ideal conditions for hardy crops like goji berries and tomatoes. The extended sunlight and nutrient-dense soil also allow these crops to develop rich flavors and maintain their nutritional integrity.
41 Degrees North offers a range of products crafted with high-quality ingredients sourced directly from Inner Mongolia and its surrounding, renowned for its fertile farmland and pristine growing conditions. Our offerings include Tomato Juice, Qi-Vision, Qi-Power, and Qi-Effects. These products harness the natural vitality of Inner Mongolian produce, including nutrient-rich tomatoes and goji berries cultivated under long summer days, abundant sunlight, and sustainable farming practices. Designed to promote health and wellness, our products deliver a unique blend of natural goodness and functional benefits.
Inner Mongolia’s pure water sources, including clean rivers, natural springs, and mountain snowmelt, provide unpolluted and mineral-rich irrigation for crops. This pristine water ensures that crops are cultivated in an environment free from harmful contaminants, promoting healthier growth and enhancing nutrient quality. By nourishing crops with such high-quality water, Inner Mongolia supports the production of clean, wholesome, and nutrient-dense agricultural produce.
Our products focus on natural and sustainable practices to ensure quality and safety. While not all our crops carry formal organic certification, the farmers in Inner Mongolia prioritize environmentally friendly methods, such as minimal pesticide use and organic fertilization. These practices help preserve the natural integrity of the produce, ensuring it remains as wholesome and nutrient rich as possible.
- Contact Us
To initiate a return or refund, contact our customer service team within 7 days of purchase or delivery. Please provide:
- A detailed description of the issue.
- Photos of the damaged or defective item (if applicable).
You can reach us via email or phone, and our team will guide you through the next steps.
- Return the Product
If your return request is approved:
- The product must be returned in its original packaging.
- For delivery orders, you may need to ship the item back at your cost unless otherwise agreed upon.
- Refund Process
Once we receive and inspect your returned item, we will notify you of the refund approval or rejection.
- Approved refunds will be processed within 7-10 business days through the original payment method.
- If your refund is rejected, we will provide a clear explanation.